Privacy policy

Privacy Policy

Last Updated: December 1, 2025

Introduction

Welcome to www.joshmizusawa.com (“Site”). Your privacy matters to us.
This Privacy Policy explains what information we collect, how we use it, and the rights you have when interacting with our website, including mobile versions and related platforms.

By using this Site, you agree to the terms described below.
If you do not agree, please do not access or use the Site.

Information We Collect

We collect personal information you voluntarily provide, including:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party providers)

We may also automatically collect limited technical data to improve your experience, such as:

IP address
Browser or device type
Operating system
Access times
Pages viewed
Referring URLs
Cookie and tracking technologies

How We Use Your Information

We may use the information we collect to:

Process, confirm, and fulfill orders
Send order updates, shipping notifications, or support responses
Provide early access notifications, product launches, and promotional communication
Improve Site functionality, user experience, and performance
Analyze trends, troubleshoot issues, and better understand our audience

SMS Marketing (Collectors Club)

If you choose to opt into SMS messaging (the Collectors Club), you agree to receive text messages related to:

Early access to drops
Product releases
Studio updates
Time-sensitive reminders (e.g., drop closing notices)

By opting in, you acknowledge that:

We collect and store your phone number solely for SMS communication from Mizusawa Collective LLC
We use your number only for messaging you about our brand, products, and order-related notifications
You can opt out at any time by replying STOP or following instructions provided in the message

Required Disclosure (Klaviyo / TCPA / CTIA Compliance)

Mizusawa Collective LLC does not sell, rent, or share text messaging originator opt-in data or consent with any third parties.
This information is used only to send you the messages you requested.

SMS Abandoned Cart Notifications

If you begin the checkout process and provide your phone number but do not complete your purchase, our Site may use cookies, tracking tools, or plugins to determine that your cart was abandoned.

This information may be used to send a one-time or limited series of SMS reminders, such as:

“You left something in your cart”
“Items may sell out”

We use this information solely to help complete your purchase or remind you of items you expressed interest in.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep track of items added to your cart (including abandoned carts)
Maintain login sessions
Understand how visitors browse the site
Improve speed, performance, and personalization

You may disable cookies in your browser settings, but some features of the Site may not function properly.

Third-Party Service Providers

We may share limited personal information with trusted partners who help us operate our business (e.g., payment processors, shipping carriers, analytics tools).
These partners only receive the information necessary for their specific service.

This does NOT include SMS opt-in data or consent.
SMS consent and phone numbers are never shared with non-affiliated third parties for marketing or promotional purposes.

Location Data

If features of our Site or third-party tools use location information (for example, to estimate shipping or detect region-specific taxes), we only collect what is necessary to provide that service.
Location information is not used for SMS marketing or sold to third parties.

Your Rights

Depending on your region, you may request to:

Access or update your personal information
Delete your information
Withdraw consent for marketing
Request a copy of your data

Contact Us

For questions, updates, or requests related to your privacy or SMS data, reach us at:
📧 studio@joshmizusawa.com